J.G. Goldworks, located at 2000 S Expressway 83 B-18, Harlingen, TX 78552, is a reputable jeweler specializing in engagement ring creation and custom jewelry services. Customers have highlighted the attentive service provided by staff members, particularly Roberto and Jackie, who are known for their expertise and customer-oriented approach. The store operates in Cameron County and is recognized for its wide selection of certified diamonds and high-quality jewelry repair services.

The overall sentiment from online customer reviews reflects a positive atmosphere, with approximately 85% positive, 10% neutral, and 5% negative feedback. Many patrons appreciate the outstanding customer service, while a few concerns have been raised regarding experiences of misdiagnosed jewelry issues at other shops, emphasizing the importance of the knowledgeable staff at J.G. Goldworks.

**Opening Hours:**
- Wednesday: 10 AM – 9 PM
- Thursday: 10 AM – 9 PM
- Friday: 10 AM – 9 PM
- Saturday: 10 AM – 9 PM
- Sunday: 12 PM – 6 PM
- Monday: 10 AM – 9 PM
- Tuesday: 10 AM – 9 PM

**Staff Members:**
- Roberto
- Jackie

Best Review: A customer named Belinda Gallegos expressed immense satisfaction with her purchase and commended the store for their incredible customer service, promising to return for future jewelry needs.

Worst Review: A reviewer, Margaret Cervantes, shared her disappointment with another repair shop's inaccurate diagnosis but ultimately recognized the helpfulness of the staff at J.G. Goldworks in addressing her watch issue.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.