Zales Jewelers, located at 2000 S Expressway 83, Harlingen, TX 78552, offers a range of jewelry services, particularly specializing in engagement ring creation. Customers can reach them at (956) 425-1522.

This establishment, situated in the Valle Vista Mall, has garnered a mix of reviews reflecting customer experiences. Positive feedback highlights the exemplary customer service provided by the staff, with mentions of a warm and welcoming atmosphere, particularly appreciating the store manager's assistance. Conversely, negative reviews indicate frustration with transaction complications and inconsistent service, pointing out instances where customers felt neglected or dissatisfied with their purchases, ultimately leading to their perceptions of diminished customer care.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%

Opening Hours:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 12 PM - 6 PM

Best Review:
A customer noted the excellent customer service at Zales, praising the staff for always providing a warm welcome and helpful assistance throughout the purchasing process.

Worst Review:
Another reviewer expressed dissatisfaction with the service, stating frustrations over tangled transactions and a lack of straightforward communication leading to unexpected late fees.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.