Roberts Jewelry in Harlingen, Texas, is a well-established jeweler with a reputation for quality service and craftsmanship, particularly in engagement ring creation. Located at 216 E Jackson Ave, the store has been a staple in the community since its founding in 1922. Customers have noted the friendly and knowledgeable staff, particularly highlighting the expertise of Cindy, who is known for her assistance in selecting and customizing jewelry.

Operating hours are as follows:
- Wednesday: 10:30 AM – 5:00 PM
- Thursday: 10:30 AM – 5:00 PM
- Friday: 10:30 AM – 5:00 PM
- Monday: 10:30 AM – 5:00 PM
- Saturday & Sunday: Closed

The shop offers a range of services, including engagement ring design and repair. The engagement ring creation service appears to be a highlight, as noted by various positive reviews.

Overall Sentiment from Online Customer Reviews:
Based on 11 reviews, the sentiment is predominantly positive, with approximately 82% reflecting positive experiences, 9% neutral, and 9% negative.

Best Review:
One reviewer expressed their appreciation for the knowledgeable staff and the quality of engagement rings, indicating that Cindy was instrumental in helping find the perfect piece for a loved one.

Worst Review:
Another reviewer shared frustrations about delays in resizing their jewelry, stating that they encountered issues with communication regarding when the ring would be ready.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.