J. Mason Custom Jeweler, located at 1525 E Franklin St, Ste 4, Chapel Hill, NC 27514, is a premier destination for anyone looking to create a stunning engagement ring. The owner, Mason Cutchin, is a seasoned artisan with a background in fine jewelry design and an impressive attention to detail. The store specializes in custom jewelry creation, offering a wide selection of fine diamonds and colored gems sourced from around the globe. Customers appreciate the personalized consultations and the high level of craftsmanship involved in the ring-making process. It's important to note that the services are available by appointment only, ensuring that each customer receives dedicated attention.
Reviews indicate that the atmosphere and service at J. Mason Custom Jeweler are overwhelmingly positive, with a total of 6 reviews considered for this overview.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 17%
Negative: 0%
While most reviewers commend the quality of the work and the professionalism of the staff, there are some mentions about the need for appointments, which may be seen as inconvenient for walk-in customers.
Best Review:
Mark praised Mason Cutchin as a true artisan, highlighting an amazing consultation experience and the strong connection between people and their jewelry. He emphasized the importance of taking the time during the appointment to discuss the details thoroughly.
Worst Review:
No negative reviews were found.
**Opening Hours:**
- By appointment only
Staff:
- Mason Cutchin
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 6
Store Phone Number: 9199600063