William Travis Jewelry Chapel Hill NC
William Travis Jewelry is a prominent jewelry store located in Chapel Hill, North Carolina, recognized for its exceptional engagement ring creation services and unique custom designs. The shop operates in the University Place area and features a diverse selection of handcrafted jewelry, providing a welcoming atmosphere focused on customer satisfaction. With owner William Travis Kukovich leading a dedicated team, customers can expect expert guidance throughout the ring design process, ensuring each piece reflects personal style and vision.
The store has garnered a total of 114 reviews, showcasing a mix of sentiments from its clientele. While many customers commend the shop for its quality craftsmanship and outstanding service, some reviews indicate experiences of delays and miscommunication.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Positive Reviews:** Customers frequently praise the beautiful and unique designs offered by William Travis Jewelry, noting the store's ability to create custom rings that meet specific desires and budgets. The knowledgeable and friendly staff, especially Evette, is highlighted for their patient and helpful service during the design process.
**Negative Reviews:** On the downside, a few reviews mention concerns regarding delays in service and miscommunication about pricing and repairs. Some customers experienced issues with repairs and customer service follow-ups, leading to dissatisfaction.
**Best Review:** A customer named Alisha praised the store for creating a stunning ring for her 10-year anniversary, highlighting the staff's creativity and responsiveness in bringing her vision to life.
**Worst Review:** Diane expressed frustration over not receiving clear communication regarding a repair, claiming that the staff's explanations were confusing and unsatisfactory.
**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
located at 201 S Estes Dr Ste 400 D, Chapel Hill, NC 27514, and can be reached at (919) 968-0011.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
