Wentworth & Sloan Jewelers, located at 201 S Estes Dr, Chapel Hill, NC, has established itself as a cherished destination for engagement ring creation and jewelry repair in Orange County. With a reputation built over nearly 80 years, this family-owned gem prides itself on craftsmanship and personalized service.
Customers especially appreciate the expertise of the staff, who are known for their friendly and attentive approach. Many have shared glowing experiences about the engagement ring design process, where the team offers valuable guidance and ensures that each piece reflects personal tastes and stories. Despite the strong positive sentiment, a few reviews highlight frustrations with pricing and customer service, suggesting occasional inconsistencies that could be improved.
Customer Sentiment: Approximately 80% of customers report high satisfaction, with 10% feeling neutral and 10% expressing dissatisfaction.
Opening Hours:
Tuesday to Saturday: 10:00 AM – 5:00 PM
Monday and Sunday: Closed
Best Review: Lisa commended the attentive staff and the beautiful selection of rings, emphasizing how her engagement ring turned out to be even more stunning than she imagined.
Worst Review: Bob felt frustrated with the high cost of a simple battery replacement for his watch, claiming it was significantly more than he had paid elsewhere.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 69
Store Phone Number: 9199422253