Armstrong Jewelers, located at 119 W. 4th St, Pueblo, CO 81003, is a notable destination for those seeking engagement ring creation and other jewelry services. With a long-standing reputation as Pueblo's oldest jewelry store, they offer a range of services including appraisals, repairs, and custom jewelry design. The staff is recognized for their friendly service, although some reviews highlight inconsistent customer experiences.
Operating hours are as follows:
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 10 AM - 4 PM
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%
In total, 187 reviews were analyzed to gather insights about the store. Positive feedback indicates satisfaction with the knowledgeable staff and the quality of repairs and custom pieces. However, there are significant negative sentiments concerning perceived rudeness, unprofessionalism, and issues with receiving the correct jewelry after repairs.
Best Review:
One customer praised Armstrong Jewelers for their exceptional service and craftsmanship, highlighting a smooth experience in selecting the perfect engagement ring.
Worst Review:
Another customer expressed deep dissatisfaction after receiving a different, lower-quality necklace from what they had originally dropped off for repair, noting a lack of accountability and professional courtesy from the staff.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Staff Members**: Not specified.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 187