Kay Jewelers, located at 3225 Dillon Dr, Pueblo, CO 81008-1005, is a prominent jewelry store in Pueblo County specializing in engagement ring creation and exceptional customer service. The store is known for its wide selection of engagement rings and personalized jewelry services. With a roster of knowledgeable staff, including standout team members like Zylee and Kira, the store aims to provide a friendly and welcoming atmosphere for customers looking for the perfect ring.

Operating hours are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
Phone: (719) 296-0100

Overall sentiment from online customer reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Customer feedback highlights the store's strengths, particularly in engagement ring creation, where many reviews commend the helpfulness and knowledge of the staff. However, some negative experiences were reported, particularly concerning customer service issues and warranty problems.

Best Review:
Tammy praised the store for its wonderful experience and especially appreciated the quick and friendly service she received while purchasing a gold chain.

Worst Review:
Linda expressed dissatisfaction with the service and claimed that after purchasing rings with warranties, the store could not fulfill their promise regarding the replacement of missing diamonds, leading her to consider taking her business elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.