Zales Jewelers, located at 3519 Dillon Dr Unit F8, Pueblo, CO 81008, is known for its wide selection of engagement rings and jewelry services. The store offers a variety of jewelry options, including rings, necklaces, earrings, and watches, catering to diverse tastes and budgets. Customers can expect a range of services related to engagement ring creation, including customization and repair.
Contact the store at (719) 542-7122 for inquiries.
Operating hours are as follows:
- Monday to Saturday: 10 AM - 7 PM
- Sunday: 12 PM - 6 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews indicates a mixed experience at Zales Jewelers. Approximately 40% of reviews are positive, 30% are neutral, and 30% are negative. While some customers praise the selection and service, others express dissatisfaction with customer service and management.
Best Review:
A customer named Adam expressed satisfaction with the helpfulness and politeness of the staff, noting a positive experience in selecting jewelry.
Worst Review:
On the other hand, Stephen highlighted a frustrating encounter where customer information was mixed up, leading to an unprofessional experience with repeated attempts to resolve the issue.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 32