Jackson Diamond Jewelers, located at 414 N Perkins Rd, Stillwater, OK, has built a reputation as a trusted jeweler in Payne County specializing in custom engagement ring creation. With over 250 customer reviews across various platforms, the jeweler boasts an impressive rating of 4.8 stars.

Customers frequently highlight the expertise and attentiveness of the staff, including owners Brad and Paula Jackson, who are known for their exceptional customer service and ability to create personalized pieces to match individual preferences. The shop offers a welcoming atmosphere, often noted for its intimate setting where clients can receive thorough guidance in selecting and designing their unique engagement rings.

However, there are mixed sentiments reflected in the reviews, particularly concerning after-sales service. While many appreciate the initial experience and quality of the jewelry, some customers have expressed frustration over warranty issues and the handling of repairs. This has led to a divergence in opinions regarding the overall value for long-term service.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Brad Jackson
- Paula Jackson

Best Review:
A customer praised Jackson Diamond Jewelers for their excellent communication and craftsmanship of a dream engagement ring, appreciating the quick and effective cleaning service offered by the staff.

Worst Review:
Another review expressed disappointment with the handling of repairs, particularly regarding a chipped diamond and dissatisfaction with responses related to warranties, leading to feelings of frustration with their after-sales support.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.