Kay Jewelers, located in Pioneer Square, 725 N Perkins Rd, Stillwater, OK 74075, operates in Payne County and is renowned for its exceptional engagement ring creation and customer service. The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM. Customers have highlighted the friendly and knowledgeable staff, particularly Todd, who has been mentioned for providing excellent assistance during the ring selection process. The jeweler offers a variety of services, including custom and special order pieces, jewelry maintenance and repair, and diamond upgrades, catering to diverse customer needs.

Overall sentiment from online customer reviews:
Positive: 84%
Neutral: 10%
Negative: 6%

Customers frequently praise the welcoming atmosphere and commitment to providing high-quality service. Many reviewers note that the staff’s expertise significantly enhances the ring-buying experience, while some detail frustrations related to wait times and service during busier periods.

Best Review: Tara appreciated the management and workmanship at Kay Jewelers, emphasizing the fantastic customer service she received.
Worst Review: Melinda expressed disappointment regarding a negative experience with the store's handling of her watch repair, citing a lack of care that resulted in damage.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

**Staff Members:**
- Todd