Jae's Jewelers, located at 237 Miracle Mile, Coral Gables, FL 33134, is a highly regarded establishment in Miami-Dade County, known for its exceptional services in engagement ring creation and personalized jewelry offerings. With an impressive collection that showcases GIA graded diamonds, vintage pieces, and custom designs, Jae's Jewelers has built a reputation for quality, craftsmanship, and personalized customer service over its nearly eight-decade history.
The team, led by knowledgeable gemologists and staff members like Jillian and Andrea, is dedicated to providing an inviting atmosphere where clients are guided through the design and selection process, ensuring their vision comes to life. Many reviews highlight the warmth and attentiveness of the staff, making the experience both enjoyable and memorable for couples looking to create their perfect engagement ring.
Operating hours for Jae's Jewelers are as follows:
| Day | Hours |
|-----------|-------------------|
| Tuesday | 11:00 AM - 6:00 PM|
| Wednesday | 11:00 AM - 6:00 PM|
| Thursday | 11:00 AM - 6:00 PM|
| Friday | 11:00 AM - 6:00 PM|
| Saturday | 11:00 AM - 6:00 PM|
| Sunday | Closed |
| Monday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Customers frequently express satisfaction with the exceptional service, professional demeanor, and quality of the work at Jae's. Repeat customers often mention this jeweler as their go-to place for both engagement rings and other jewelry needs. However, there are isolated instances of customers experiencing dissatisfaction with specific repairs.
Best Review:
Katalina praised the incredible service at Jae’s and appreciated how Jill and her team matched her original design aesthetics to a custom piece, emphasizing their follow-up and timely work.
Worst Review:
Art described a negative experience regarding the owner's rudeness when seeking repair estimates, feeling disrespected by the response and the lack of customer service, recommending caution when approaching the store.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 228
Store Phone Number: 3054437724
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.