Zales Jewelers - Lakeline Mall Cedar Park TX
Zales Jewelers is situated in Lakeline Mall, Cedar Park, TX, and is an established destination for customers looking to engage in the creation of unique engagement rings. With a focus on quality service, Zales provides an extensive selection of engagement rings, catering to varied styles and preferences. Customers can expect a personalized experience, especially in ring design and customization.
The store is known for its attentive staff, including notable associates like Tajuana and Harmala, who have received positive feedback for their knowledge and customer-centered approach. Their expertise ensures that clients feel supported throughout the process of choosing the perfect ring, contributing to a memorable shopping experience.
However, the store has received mixed reviews; while many customers report exceptional service and helpful guidance in selecting jewelry, others have highlighted concerns regarding staff availability and responsiveness. With 356 total reviews compiled, the feedback indicates a blend of satisfaction and frustration regarding customer service interactions.
Location: 11200 Lakeline Mall Dr., G11 A, Cedar Park, TX 78613
Phone: (512) 335-6602
Operating Hours:
| Day | Hours |
|------------|---------------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at approximately 60%, with 20% neutral, and 20% negative responses. Customers appreciate the quality of the jewelry and the helpfulness of the staff, while some express disappointment in customer service during peak times.
Best Review: A customer praised the exceptional service they received from Tajuana, noting her patience and thoroughness in helping them find the perfect engagement ring.
Worst Review: Another customer expressed frustration over the lack of responsiveness from the staff and the long wait times, particularly feeling overlooked compared to other newer clients while seeking assistance.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
