San Lazaro Jewelry, located at 3831 SW 8th St, Coral Gables, FL, is a reputable jeweler known for its craftsmanship and customer service, particularly in engagement ring creation. Operating in Miami-Dade County, this family-owned business has over 30 years of experience in the jewelry industry. The store specializes in handmade Cuban links and offers a wide variety of engagement rings, which are popular among customers seeking unique designs.
Customers appreciate the knowledgeable and friendly staff, highlighting the welcoming environment created by the owners. The jewelry is described as beautiful and well-priced, with many reviews applauding the reliable service and attention to detail. However, some negative feedback indicates occasional issues with customer service, including reports of unprofessional behavior from certain staff members. This duality suggests a commitment to quality along with room for service improvement.
The store's phone number is 305-567-9747.
**Operating Hours:**
- Monday: 11 AM - 6 PM
- Tuesday: 11 AM - 6 PM
- Wednesday: 11 AM - 6 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 6 PM
- Saturday: 11 AM - 4 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Based on 66 reviews, the sentiment is generally positive, with approximately 70% of reviews reflecting a positive experience, 20% neutral, and 10% negative.
Best Review:
Florentino highlighted the jewelry store as genuinely beautiful, noting the good prices and great service provided by a family business atmosphere.
Worst Review:
Lilian expressed dissatisfaction, describing unpleasant treatment from one of the staff members, who was perceived as rude and dismissive, contrasting sharply with the demeanor of the owner's husband.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 66
Store Phone Number: 3055679747