James Darin Joaillier, located at 520 5th St, Eureka, CA 95501, is a prominent jewelry retail and repair store known for its focus on custom engagement ring creation. The owner, Darin Goodale, has garnered attention for his personalized service and professionalism. The shop boasts a warm and welcoming environment, where customers are encouraged to collaborate on creating unique, one-of-a-kind pieces.
Operating in Humboldt County, James Darin Joaillier provides a wide range of services, including custom jewelry design, resizing, and repair. Reviewers frequently highlight the knowledgeable staff, the quality of craftsmanship, and the attention to personal detail. However, some negative feedback has been noted regarding communication and service consistency.
Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%
Customer reviews sentiment indicates that while many appreciate the craftsmanship and personalized service, some have encountered issues with customer service and communication.
Best Review:
Leah appreciates the welcoming atmosphere and exceptional service provided by Darin, emphasizing the unique and personal approach to creating engagement and wedding bands.
Worst Review:
Cindy expressed dissatisfaction with professionalism and reported issues with not receiving a valuable bracelet back, which led to frustration despite her previous substantial purchases.
Operating Hours:
- Monday: 11:00 AM - 5:30 PM
- Tuesday: 11:00 AM - 5:30 PM
- Wednesday: 11:00 AM - 5:30 PM
- Thursday: 11:00 AM - 5:30 PM
- Friday: 11:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Darin Goodale (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 73.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 7074070524