Zivarri Jewels, located at 336 Grotto St, Eureka, CA 95501, is a premier destination for custom engagement rings and exemplary jewelry services in Humboldt County. Known for their in-house custom jewelry design and repair, the shop has been a local favorite since its opening in 2015. The owner, Kelly Giampaolo, is frequently highlighted for her professionalism, creativity, and extensive knowledge of jewelry, making her an ideal choice for those seeking to create a unique engagement ring.
Providing exceptional customer service, Zivarri Jewels offers a welcoming atmosphere where clients can explore various design options. Many reviews commend the quality of workmanship and the reasonable pricing of services. Kelly's dedication to customer satisfaction is evident from numerous testimonials praising her craftsmanship and the personal attention given to each piece.
However, there are some mixed reviews; a few customers have expressed dissatisfaction regarding communication and specific interactions they encountered during their visits. Nonetheless, the overwhelmingly positive feedback showcases Zivarri Jewels as a reliable and trustworthy place for jewelry needs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Wednesday: 12:00 PM – 5:00 PM
- Thursday: 12:00 PM – 5:00 PM
- Friday: 12:00 PM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
**Staff Members:**
- Kelly Giampaolo
Best Review:
Beth mentioned that Kelly quickly resolved an issue she had with her ring while demonstrating friendliness and professionalism.
Worst Review:
Rebecca experienced poor service with inadequate communication, finding the staff unhelpful and rude when she finally managed to visit the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 93
Store Phone Number: 7073626460