Located at 1201 Stafford St A-2, Monroe, NC, James Michael & Co. is a noteworthy jewelry store that specializes in engagement ring creation. With over 37 reviews gathered, this jeweler is recognized for its commitment to providing quality service and a diverse selection of jewelry tailored to various budgets. The store is well-regarded for its inviting atmosphere, where customers have expressed appreciation for the friendly and knowledgeable staff, including owner Jamie.

Positive reviews highlight the exceptional customer service and dedication of the staff, emphasizing their willingness to accommodate requests and provide personalized assistance for engagement ring design. Many patrons note their long-term satisfaction with the jewelry quality and value, making James Michael & Co. a preferred destination for meaningful purchases.

Conversely, there are some concerns reflected in the negative reviews, with a few customers mentioning that the location had changed, suggesting it was a hair salon instead of a jewelry store, leading to confusion. This indicates a need for clearer communication regarding their current address and functions.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Best Review:**
Gee praised the store for its extensive selection, quality, and unbeatable prices, emphasizing the excellent customer experience.

**Worst Review:**
Kat remarked that the jewelry store appeared to have moved or closed, noting it had become a hair salon, and expressed frustration over the lack of contact.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: 10 am – 3 pm
- Sunday: Closed
- Monday: Closed

Staff: Jamie Horne (Owner)