Mathias Bryan Fine Jewelers, located at 2512 Old Charlotte Hwy, Monroe, NC 28110, is a beloved local spot for engagement ring creation and jewelry repair services. With an impressive rating of 4.9 stars from 51 reviews, this jewelry store shines in its craftsmanship and customer care, making it a staple in Union County.
Owner Jackie Mathias is known for his personalized approach, taking the time to understand customer needs and create exquisite, custom-made pieces. Many patrons rave about the quality of work and the heartfelt attention they receive, especially when it comes to engagement rings. The environment feels welcoming, emphasizing a small-town charm and a commitment to excellent service, which resonates with many locals.
Customer Sentiment: About 80% of customers leave highly satisfied with their experience, while 10% show neutral sentiments and another 10% note some concerns with availability or service timing.
Opening Hours:
- Tuesday: Closed
- Wednesday: 10:00 AM – 12:00 PM, 2:00 PM – 5:00 PM
- Thursday: 10:00 AM – 12:00 PM, 2:00 PM – 5:00 PM
- Friday: 10:00 AM – 12:00 PM, 2:00 PM – 5:00 PM
- Saturday: 10:00 AM – 12:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Alicia praised the store for consistently delivering high-quality repairs and emphasized her excitement to return for more work, appreciating Jackie’s expertise.
Worst Review: Donna mentioned that while the service is excellent, it can sometimes be challenging to find Jackie in the store, which she found frustrating.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 51
Store Phone Number: 7042837337