J & W Jewelers in Morrow, GA, is a reputable destination for engagement ring creation and various jewelry services. Conveniently located at 5896 Jonesboro Rd, Morrow, GA 30260, this jeweler specializes in custom engagement rings, allowing clients to design their perfect piece with the assistance of knowledgeable staff. The store has been in operation for over 30 years, providing expert craftsmanship in jewelry repair and customization, including ring sizing, stone replacement, and watch repair.
The owner, Tony, is a highly regarded professional in the industry, noted for his honesty and dedication to quality service. Many customers praise the friendly atmosphere and quick turnaround on repairs, making it a favored local choice for all jewelry needs.
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
The majority of customers express satisfaction with their experience, highlighting the exceptional quality of work, reasonable pricing, and attentive service. However, a few concerns about repair outcomes and wait times have also been noted.
Best Review: One customer emphasized the impressive service provided by Tony, noting his ability to replace stones and repair rings efficiently and at a fraction of the cost compared to other jewelers.
Worst Review: A reviewer mentioned dissatisfaction with the handling of their watch repair, indicating that the work did not meet their expectations, particularly regarding scratches that remained after the service.
Operating Hours:
- Monday: 12:00 PM - 6:00 PM
- Tuesday: 12:00 PM - 6:00 PM
- Wednesday: 12:00 PM - 6:00 PM
- Thursday: 12:00 PM - 6:00 PM
- Friday: 12:00 PM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 78
Store Phone Number: 6784225885