Helzberg Diamonds Morrow, GA

Helzberg Diamonds offers a diverse selection of engagement rings and exceptional customer service at their location in the Southlake Mall, Morrow, Georgia. The store specializes in diamond jewelry, ensuring customers have access to both classic and contemporary designs. With a phone number of (770) 961-7844, Helzberg Diamonds is recognized for its knowledgeable staff and commitment to customer satisfaction.

While many customers have praised the friendly and professional service received at the store, highlighting the positive engagement with staff, some reviews indicate concerns regarding product quality and service consistency. The store has garnered mixed sentiments, particularly around repair services; some patrons reported issues with repairs taking longer than expected or dissatisfaction with the handling of their jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Customer feedback showcases a blend of both praise and concerns.

Best Review:
William commended the staff at Helzberg Diamonds for their excellent warranty service and friendly approach, reflecting an overall positive experience with the store’s offerings.

Worst Review:
Kara expressed frustration regarding recurring issues with her engagement ring, specifically related to the quality of repairs and customer service, which did not meet her expectations.

Opening Hours:
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM

Staff Members:
- Ebony (Store Manager)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.