Jared Galleria Of Jewelry Dulles Town Center, Dulles, VA

Jared Galleria of Jewelry, located at 21115 Dulles Town Circle, Dulles, VA 20166-2473, offers a broad selection of fine jewelry, with a particular focus on engagement ring creation and personalized customer service. The store operates in Loudoun County and is available for customers seeking bespoke jewelry solutions.

With numerous positive customer reviews, the staff, including notable associates like Maya and Amber, are frequently praised for their friendliness and attentiveness, guiding clients through the intricacies of selecting or creating the perfect engagement ring. Customers highlight the personalized approach and the care taken in crafting rings that meet individual preferences.

However, some reviews reflect challenges in customer service, particularly concerning order accuracy and communication. Some patrons reported dissatisfaction with perceived pushiness during the sales process and frustrations involving warranty claims and repair timelines.

Overall sentiment from online customer reviews:
Positive: 45%
Neutral: 25%
Negative: 30%

Best Review: Kathy expressed her satisfaction with the quality of her diamond ring purchased over 20 years ago and appreciated the guidance she received during a recent visit for a Christmas gift, despite encountering some sales pressure.

Worst Review: Mary noted her disappointment with the customer service experience at this location. She described a frustrating series of interactions concerning the unavailability of several items she intended to purchase and the indifferent attitude of the management.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Staff members mentioned include Maya and Amber.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.