Jared Galleria Of Jewelry Los Cerritos Center Cerritos CA
Jared the Galleria of Jewelry, located at 18711 Gridley Rd., Cerritos, CA 90703, is a renowned jewelry retailer specializing in engagement ring creation and comprehensive customer service. Known for its extensive range of fine jewelry, including diamond wedding rings, the store provides various services such as custom jewelry design, on-site repairs, engraving, and personalized consultations. The team at this location is committed to making the buying experience memorable, with many customers highlighting the professionalism and attentiveness of staff members like Dana Green and Thu Nguyen.
Operating in Los Angeles County, Jared the Galleria of Jewelry has garnered 258 reviews, with customers appreciating the attentive service and knowledgeable staff involved in the ring selection process. However, some negative feedback points to service inconsistencies, particularly concerning repairs and communication issues.
Overall Sentiment from Online Customer Reviews:
The general atmosphere from the reviews shows a mixed response, with approximately 70% positive sentiments, 20% neutral, and 10% negative. Customers frequently praise the helpfulness of the staff, though a small percentage of reviews reflect frustration regarding certain services and communication barriers.
Best Review:
Charles mentioned a positive experience with Dana, who helped him choose a beautiful diamond for an engagement ring and provided excellent service throughout the process, contributing to a memorable and enjoyable buying journey.
Worst Review:
Billy expressed significant dissatisfaction with the handling of his engagement ring, noting poor customer service, misinformation about warranties, and a lack of accountability regarding the ring's condition and repair process.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members:
- Dana Green
- Thu Nguyen
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
