Jared Vault is a well-known jewelry store located at 2950 W Interstate 20, Grand Prairie, TX 75052-8079, in Dallas County. With a dedicated focus on engagement ring creation, this store offers a vast selection of fine jewelry, including diamonds, gemstones, and personalized options. Customers often remark on the knowledgeable and friendly staff, such as Dalton, Rose, Barbara, Alejandra, and Dee, who are praised for their exceptional service and ability to assist shoppers in finding the perfect ring for their needs.
However, reviews also indicate some concerns with customer service quality, with a few customers reporting less-than-ideal experiences regarding responsiveness or specific situations. Overall, the staff seems well-trained in making the engagement ring selection process enjoyable while providing a welcoming environment.
The store is open during the following hours:
| Day | Hours |
|-----------|----------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
Overall Sentiment from Online Customer Reviews:
Positive sentiment is prevailing among reviewers, with approximately 70% expressing satisfaction with their experience, while 20% remain neutral, and 10% reported negative feedback.
Best Review:
Ricardo shared an outstanding experience, highlighting the exceptional service of staff members who helped him choose an engagement ring, leading to a fulfilled purchase.
Worst Review:
Keith expressed disappointment due to issues related to the loss of his engagement ring, which impacted his proposal plans significantly.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 71