JC Jewelry and Gifts, located at 567 N Central Ave, Upland, CA 91786, is a well-regarded establishment in San Bernardino County that specializes in engagement ring creation and a variety of jewelry services. The business, owned and operated by the Munoz family since 1982, offers personalized service and custom creations, providing quality repairs and imported jewelry that cater specifically to customers looking for unique engagement rings.
The shop's environment appears friendly with many positive reviews highlighting the thoughtfulness and professionalism of the staff. Customers appreciate the range and quality of engagement rings, noting the extensive options available for customization. However, some reviews express disappointment with the price offers for jewelry transactions, indicating that pricing can be on the lower side compared to competitors.
Operating hours are as follows:
- Tuesday to Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 3:00 PM
- Closed on Sunday and Monday
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 10%
Negative: 35%
Best Review: A customer named Jessica praised the excellent service for her Rolex Submariner, stating it was perfectly serviced and looked beautiful—reflecting high standards in jewelry care and enhancement.
Worst Review: According to a review by Isaac, he felt disappointed with the low offers for items and described the shop as not knowing the true value of his high-end guitar, which left him feeling undervalued as a customer.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 20
Store Phone Number: 9096081100