Upland Jewelry Mart, located at 1655 N Mountain Ave Ste 114, Upland, CA 91784, operates in San Bernardino County and is a family-owned jewelry store specializing in engagement ring creation and repair services. With an excellent rating of 4.9 based on 199 reviews, this establishment is known for its dedicated team, including the owners, Danny and Abby, who provide personalized service and remarkable craftsmanship.
The store excels in designing custom engagement rings, emphasizing customer satisfaction and quality. Many customers praise the quick service and reasonable prices for repairs and ring resizing. The welcoming atmosphere makes clients feel like part of the family, as several reviews mention the friendly and professional demeanor of the staff. Notably, customers have expressed their delight in how Danny takes into account individual preferences while crafting unique pieces.
However, a few negative reviews highlight instances where customers were not fully satisfied with specific repairs, indicating that there may be occasional inconsistencies in service quality.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
| **Operating Hours** |
|-----------------------|
| Monday: Closed |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |
Cities nearby often mention the store's reliability for both purchasing and repairing jewelry.
Best Review:
A customer named Joni remarked on the outstanding repair service when she brought in her broken ring, highlighting the speed and quality of the work, which exceeded her expectations.
Worst Review:
An individual named Jeff expressed disappointment regarding the dipping of his wife’s wedding ring, feeling it was subpar compared to previous experiences at other jewelers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 199
Store Phone Number: 9099850002