John Ross Jewelers, located at 2416 Dawson Rd, Ste 5 in Albany, GA, has proudly served the community for over 70 years, specializing in creating stunning engagement rings and providing high-quality jewelry services. This locally owned shop is known for its welcoming atmosphere and attentive staff, including owner Chuck Roberts, who is committed to turning customers' visions into reality.

With 30 Google reviews averaging 4.2 stars and additional feedback across various platforms, John Ross Jewelers showcases a mix of experiences. Many customers appreciate the high-quality craftsmanship and friendly service, often noting that the staff goes above and beyond to help with custom designs and repairs. However, some have mentioned issues with product quality and customer service responsiveness, suggesting that improvements could be made in these areas.

Customer Sentiment: Approximately 80% of customers express high satisfaction, with 10% feeling neutral, and another 10% reporting concerns.

Opening Hours:
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Best Review: Nancy praised the kind staff and high-quality service she received, making her feel completely satisfied with her jewelry purchase.

Worst Review: Sharon expressed serious concerns over the quality of an engagement ring, citing problems with diamonds falling out and a lack of satisfactory customer service during her experience.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.