Kay Jewelers, located at 2601 Dawson Rd., Spc. 14-16, Albany, GA 31707-1674, operates in Dougherty County and is open for business with a range of services, focusing particularly on engagement ring creation. The store provides a broad selection of fine jewelry, including repair services, custom creations, and diamond upgrades, making it a go-to destination for those seeking to craft a unique engagement ring. Customers have applauded the knowledgeable and friendly staff, particularly appreciating the personalized attention provided.

With a total of 145 customer reviews, the overall sentiment appears positive. Customer reviews express a strong appreciation for the attentive service provided by team members like Montrell and Zen, with many describing their experiences as exceptional. Positive comments highlight helpfulness, professionalism, and the inviting atmosphere, while some negative feedback mentions inconsistent service in certain instances.

Opening Hours:
- Monday: 11:00 AM – 7:00 PM
- Tuesday: 11:00 AM – 7:00 PM
- Wednesday: 11:00 AM – 7:00 PM
- Thursday: 11:00 AM – 7:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 11:00 AM – 6:00 PM

Staff members mentioned include Montrell and Zen.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Best Review:
Kisa praised the consistently amazing service from the staff at Kay Jewelers, emphasizing how the team goes above and beyond to assist customers.

Worst Review:
A customer expressed disappointment with a previous purchase experience, noting a significant issue with the ring they ordered.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.