Reeds Jewelers, located at 2601 Dawson Road Space B-8, Albany, GA 31707, is a reputable jeweler with a focus on engagement ring creation and exceptional customer service. The store has garnered attention for its extensive selection of fine jewelry and commitment to quality, assisted by a team of knowledgeable staff, including notable team members Richard and George. Customers appreciate the personalized approach taken during the ring selection process, with a range of services including jewelry repair, cleaning, resizing, and the option to create custom pieces.

Despite a solid reputation, some reviews mention inconsistent service experiences, particularly regarding communication and wait times. Overall, the atmosphere of Reeds Jewelers appears to be generally welcoming, with many customers noting positive interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlight Reviews:
Best Review: Gloria highlighted her positive experience, commending the outstanding customer service and appealing prices, particularly mentioning Ms. Murphy as a standout staff member during her visit.
Worst Review: Clyde expressed deep dissatisfaction, sharing concerns about misleading quality regarding a jewelry purchase, indicating a significant issue with product authenticity.

Operating Hours:
- Monday - Thursday: 11:00 AM - 7:00 PM
- Friday - Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members:
- Richard
- George

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.