The Jewelers, located at 105 Signature Place in Lebanon, TN, is a charming family-owned jewelry store that specializes in creating beautiful engagement rings and offers a full range of custom jewelry services. Nestled in Wilson County, this shop is known for its warm atmosphere and exceptional customer care, making it a favorite among locals.
Owners Shawn and Lindsay Smith lead a talented team dedicated to turning customers' visions into reality. With a strong emphasis on personalized service, the staff is renowned for their attentiveness and expertise, guiding clients through each step of the design process. Customers often rave about the quality of the craftsmanship and the welcoming environment, transforming what can be a daunting experience into a delightful one.
Customer Sentiment: Approximately 85% of patrons are extremely satisfied with their experiences, while 10% have shared neutral sentiments, and 5% encountered minor issues.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
Best Review: Daniel praised the hand-crafted custom rings, saying the team made him feel like family while creating something truly special for his fiancée.
Worst Review: Yuri expressed dissatisfaction with the pricing and service, noting delays in the cleaning of his watch, which left him feeling undervalued as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 55
Store Phone Number: 6155474444