Winfrey's Rone Jewelry, located at 307 W Main St, Suite A in Lebanon, TN, stands out as a trusted destination for engagement rings and personalized jewelry services. This family-owned business has been a staple in the community for over 60 years, known for its commitment to craftsmanship and customer care.
The shop specializes in custom engagement rings and repairs, offering a welcoming environment where staff take the time to understand your vision. Customers appreciate the friendly atmosphere and the knowledge of the team, often mentioning how their ideas are carefully listened to and meticulously crafted into reality. While the majority of feedback leans positive, a small percentage of reviews indicate occasional concerns about communication and misunderstandings regarding customization details.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Best Review: Adam praised the incredible service and reasonable prices at Winfrey's, describing it as a hidden gem that delivers remarkable quality.
Worst Review: Lynn shared a negative experience involving a lost stone during a repair, expressing dissatisfaction with the handling of her ring and the store's lack of accountability.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 71