Wiggins Jewelers is a notable jeweler in Lebanon, Tennessee, renowned for their exceptional engagement ring creation and personalized service. The store, co-owned by sisters Jeanne and Jana Smith, has been a staple in the community for over 60 years, known for its unique, high-quality jewelry. Located at 439 West Main St, Lebanon, TN 37087, it features an inviting atmosphere where customers can explore a diverse selection of engagement rings, including custom designs. The jewelers pride themselves on their friendly and knowledgeable staff, providing a non-pressured shopping experience that emphasizes customer satisfaction. Their commitment to quality has established Wiggins as a trusted name within Wilson County.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at 85%, with Neutral at 10%, and Negative at 5%. Customers consistently highlight the outstanding service and the skilled craftsmanship of engagement rings while occasionally noting the store's hours and availability as a minor area for improvement.
Best Review:
Jani praised the team at Wiggins for their assistance in selecting both her engagement ring and matching band, highlighting the exceptional and personalized service her husband received during the purchasing process.
Worst Review:
A client named Patti expressed disappointment in Wiggins due to a previous experience with an engagement ring purchase. Although the initial service was satisfactory, she felt the follow-up regarding repairs left much to be desired.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 528
Store Phone Number: 6154443975