Jewelry & Watch Repair, located at 470 Lewis Ave, Meriden, CT 06451, specializes in engagement ring creation and various jewelry repair services. The jeweler offers a professional and quick service environment, ensuring customers receive high-quality craftsmanship. The staff is described as professional, but some reviews indicate room for improvement in customer service.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | Closed |
The store operates within New Haven County and is known for providing affordable jewelry repair and watch services in addition to engagement rings.
Overall Sentiment from Online Customer Reviews:
The general response to Jewelry & Watch Repair is mixed, with positive experiences primarily related to professional repair services and disappointing feedback about customer service. The sentiment scores can be summarized as follows: Positive 40%, Neutral 20%, Negative 40%.
Best Review:
A customer praised the jewelry repair service, noting that the quality of work exceeded their expectations and expressing satisfaction with the final results.
Worst Review:
Another customer was disappointed with the phone service, reporting that the staff member they spoke to was unhelpful and rude, indicating a need for improved customer relations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 2
Store Phone Number: 2032389400