Zales Jewelers, located at 470 Lewis Ave #15, Meriden, CT 06451, serves as a reputable destination for those seeking exceptional engagement rings within New Haven County. Known for its extensive selection of fine jewelry, Zales offers customers not only stunning engagement rings but also a range of services including custom ring creation and resizing. Customers frequently highlight the attentive and knowledgeable staff, with particular praise for team members like Rey and Emily, noted for their helpfulness and customer service skills.
Overall Sentiment from Online Customer Reviews:
The general response atmosphere showcases a mix of positive and negative sentiments. Based on the 13 reviews analyzed, the score is approximately 69% positive, 23% neutral, and 8% negative.
Opening Hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members Mentioned:
- Rey
- Emily
Best Review: A customer lauded the exceptional service provided by one staff member, who went above and beyond to ensure their engagement ring shopping experience was comfortable and memorable.
Worst Review: Another customer expressed frustration regarding the delays experienced with resizing a ring, indicating a lack of timely communication from the staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: (203) 235-6247