Jewelry and Watch Specialists, located at 8601 W Cross Dr Unit F7, Denver, CO 80123, operates within the Denver area, particularly serving Littleton and surrounding locations. The jeweler specializes in custom jewelry creation and repairs, with a strong emphasis on engagement ring design. Clients have highlighted the extensive selection of options available, making it a suitable venue for those seeking unique and personalized engagement rings.
Operating hours for the store are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | Closed |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
The shop's staff is recognized for their customer service, with positive feedback indicating that the team is knowledgeable and accommodating. There are mixed sentiments surrounding the service, as indicated by a total of 29 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
- Positive: 58%
- Neutral: 20%
- Negative: 22%
Positive reviews frequently mention the friendly and helpful service. Customers appreciate the expertise in handling repairs and the attention given to finding the perfect engagement ring within budgetary constraints. However, some negative experiences point to delays in service and challenges in communication, particularly regarding repair timelines and customer follow-up.
Best Review: Amanda shared that the service was attentive and she left happy after finding a leather watch band for her husband.
Worst Review: Janice expressed frustration over a lengthy delay in repairing her engagement ring, feeling ignored and dissatisfied with the final results.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.