Kay Jewelers Southwest Plaza in Littleton CO

KAY Jewelers, located at 8501 W Bowles Ave., Unit 2140, Littleton, CO 80123-9502, is a prominent jeweler in Jefferson County, specializing in engagement ring creation along with a variety of jewelry and services. The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM. Customers can expect a range of jewelry services, including custom orders, repairs, and appraisals.

The atmosphere is generally welcoming, with many customers praising the helpful and friendly staff, such as Kristen and Tyler, who are noted for their excellent customer service and knowledge. However, mixed reviews reveal issues around product quality and experiences with sales representatives. While some reviewers appreciate the service and selection, others have reported frustrations regarding customer support and the handling of warranties.

Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 12%
- Negative: 20%

Highlight Reviews:
Best Review: A customer named Shawna highlighted the extreme helpfulness and pleasantness of the staff, enjoying a positive customer service experience during her visit.
Worst Review: A customer's experience shared by Carter pointed out dissatisfaction due to lost pieces and subpar service, expressing deep frustration with the overall handling of their jewelry.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Saturday: 10 AM - 8 PM |
| Sunday: 12 PM - 6 PM |
| Monday: 11 AM - 7 PM |
| Tuesday: 11 AM - 7 PM |
| Wednesday: 11 AM - 7 PM |
| Thursday: 11 AM - 7 PM |
| Friday: 10 AM - 8 PM |

Staff members mentioned include Kristen and Tyler.