Zales Jewelers - Southwest Plaza, Littleton, CO

Zales Jewelers, located at 8501 W Bowles Ave Ste 1140, Littleton, CO 80123, is a jeweler known for its extensive engagement ring creation services. With a reputation for a wide variety of diamond and precious jewelry, Zales has been a go-to choice for many customers seeking personalized engagement rings.

Customer sentiment surrounding this store shows a mix of positive and negative experiences. On the positive side, reviews highlight the great service and selection, with specific mentions of the friendly and helpful staff. Customers appreciate the expertise offered in creating beautiful engagement rings, with particular emphasis on a "Lifetime Diamond Guarantee."

Conversely, some reviews reflect dissatisfaction regarding customer service, especially concerning repair and size adjustment issues. Complaints indicate that customers had negative experiences with incorrect ring sizing and lack of effective communication when resolving issues.

Overall, the store has garnered approximately 24 reviews, and the sentiment can be broken down as follows:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

Best Review: Dom praised the staff's cordiality and patience, noting positive experiences during his visits and expressing eagerness to return for future jewelry needs.

Worst Review: Eric reported a frustrating experience when his order was mishandled due to the store's closure, leaving him without a gift for his girlfriend’s birthday and minimal support from customer service.

Opening Hours:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM

Staff mentioned: None specified.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.