Jewelry by Dana, located at 1600 Kennesaw Due West Rd NW, Ste 203, Kennesaw, GA 30152, is a noted establishment in Cobb County known for its exceptional engagement ring creation and custom jewelry services. With a focus on quality craftsmanship, the store provides a wide selection of original designs, catering to individual preferences through custom projects and modifications. The professional team, led by owner Dana, is recognized for their expertise in creating unique engagement rings tailored to clients' specifications.
The shop operates on the following hours:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
With a total of 59 reviews, customer feedback presents a mixed atmosphere.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlights from the reviews indicate that many customers praise the quality of service and the value received for custom jewelry creation. Clients have noted the attention to detail and the care that goes into each piece. Conversely, there are mentions of extended wait times for repairs and mixed experiences with communication, leading to some frustration among certain customers.
Best Review:
Kaleb expressed gratitude for the outstanding service provided by Dana during a last-minute ring order, highlighting Dana's commitment to customer satisfaction and the exceptional quality of the ring received.
Worst Review:
Debra noted her dissatisfaction with the service after experiencing delays and communication issues related to the repair of her tennis bracelet, leading to significant concerns about the quality of the work performed.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 59
Store Phone Number: 7709430209