Jewelry Designs, located at 86 Mill Plain Rd, Danbury, CT 06811, has been a cherished jeweler in the area since 1980, specializing in custom-made engagement rings, wedding bands, and fine jewelry. The store operates in Fairfield County and offers a warm, welcoming atmosphere with a dedicated team of skilled artisans who craft jewelry on-site, providing clients the opportunity to witness the craftsmanship firsthand.
The staff, including notable team members like Gary and Kurt, is known for their exceptional customer service, guiding customers through the engagement ring design process with patience and expertise. Customers appreciate the personal attention and creative customizations offered, as well as the ability to work directly with knowledgeable jewelers to create unique pieces tailored to their preferences.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Highlight Reviews:
Best Review: One customer praised the shop for its beautiful handmade engagement rings and noted that the jewelry exceeded their expectations, highlighting the staff's attentiveness and dedication to customer satisfaction, particularly mentioning Gary's creative input.
Worst Review: A reviewer expressed frustration over the handling of a design request that was deemed too expensive, feeling pressured by the staff and receiving what they perceived as a lack of support regarding customization options.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| **Opening Hours** |
|--------------------------|
| Monday: 10:00 AM - 7:00 PM |
| Tuesday: 10:00 AM - 7:00 PM |
| Wednesday: 10:00 AM - 7:00 PM |
| Thursday: 10:00 AM - 7:00 PM |
| Friday: 10:00 AM - 7:00 PM |
| Saturday: 10:00 AM - 5:30 PM |
| Sunday: 11:00 AM - 5:00 PM |
Staff Members: Gary, Kurt
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 506
Store Phone Number: 2037970389