Jewelry Services Etc, located at 100 Hwy 332 W, Lake Jackson, TX 77566, is a reputable jeweler known for its exceptional engagement ring creation and jewelry repair services in Brazoria County. This family-owned business prides itself on offering high-quality craftsmanship at competitive prices. Customers have highlighted the expertise of Joe and Sherri, who provide personalized service and attention to detail, making the process of designing and crafting customized engagement rings a pleasant experience.
With 29 reviews analyzed, the store currently has a positive reputation. Customers frequently praise the friendly staff, quick service, and impressive results, particularly in ring resizing and repairs. Many express satisfaction with the affordability and high-quality service received, contributing to the shop's solid standing in the community.
However, there are a few negative experiences noted, with some customers reporting issues regarding customer service and perceived delays, particularly in relation to communication and timelines.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Opening Hours:
- Monday: 10 AM - 9 PM
- Tuesday: 10 AM - 9 PM
- Wednesday: 10 AM - 9 PM
- Thursday: 10 AM - 9 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 12 PM - 6 PM
Staff:
- Joe
- Sherri
Best Review:
Kaitlynn praised the team for their excellent ring resizing work, noting the rings fit perfectly and the staff was wonderful to interact with, highlighting the personal touch typical of a family-run business.
Worst Review:
Roy experienced significant delays in service and reported feeling frustrated with the customer service, indicating a lack of responsiveness from the staff during his visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 29
Store Phone Number: 9792859898