Kay Jewelers in Lake Jackson operates within Brazos Mall, providing a comprehensive range of jewelry services with a strong emphasis on engagement ring creation. Located at 100 West Highway 332, Suite 1222, Lake Jackson, TX 77566, the store can be contacted by phone at (979) 285-3530. It is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

This location is well-regarded for its customer service, with many customers highlighting the helpfulness of staff members. Clients have shared positive experiences, noting the extensive selection of engagement rings and the knowledgeable assistance provided during the selection process. However, there are also some concerns related to upselling and communication challenges, which have been mentioned by a few customers.

Overall Sentiment from Online Customer Reviews:
The feedback from online reviews indicates a mixed sentiment among customers, scoring approximately 70% positive, 20% neutral, and 10% negative.

Best Review:
Matt praised the excellent service and staff at Kay Jewelers, emphasizing the satisfying shopping experience and the wide choice of options available.

Worst Review:
Jessica expressed dissatisfaction with the high pressure sales tactics and prolonged processing times for her engagement ring's sizing, which left her feeling frustrated.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff members mentioned include Kristy and Justin.