Rios Jewelers, located at 120 Circle Way St #7A, Lake Jackson, TX 77566, has gained attention for its services in creating custom jewelry, particularly engagement rings. With a phone number of (979) 297-5444, this jeweler specializes in jewelry repairs and watch repairs as well. Known for its unique designs and in-house repairs, Rios Jewelers has received mixed reviews.
Overall sentiment from online customer reviews:
Positive: 53%
Neutral: 27%
Negative: 20%
While some customers applaud the store for its friendly service and quality craftsmanship, others express dissatisfaction with aspects such as pricing and customer service. Many reviews highlight the expertise of Mr. Rios, noting his ability to create one-of-a-kind engagement rings. However, a few negative experiences detail issues with customer service, particularly during problem resolution.
Best Review: A customer named Michelle praised the jeweler for custom-building a stunning wedding band and noted the exceptional service received for previous repairs.
Worst Review: Dustin described an unpleasant encounter where he felt the owner was unprofessional when addressing a mistake involving an engraving.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 66.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 9792975444