Jewelry Wholesale is a family-owned jewelry store located in Sumter County, South Carolina, serving the community for over 40 years. With a focus on engagement ring creation, this jeweler offers a range of services, including custom jewelry design, repairs, and the sale of fine jewelry and gifts.
The store is known for its dedicated staff, including owner John L. Copeland and manager Suzanne Horton, both of whom have extensive experience in the jewelry business. Customers have praised the high-quality jewelry selection and attentive service, highlighting their positive experiences with knowledgeable staff members.
However, some reviews indicate issues with customer service and workmanship, particularly regarding engagement ring settings, leading to some dissatisfaction among clients. This mixed feedback presents a balanced view of the store's reputation.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Jewelry Wholesale can be found at 41 E Wesmark Blvd, Sumter, SC 29150, with the phone number 803-778-1031. The operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | 10 am - 5 pm |
| Tuesday | 10 am - 5 pm |
| Wednesday | 10 am - 5 pm |
| Thursday | 10 am - 5 pm |
| Friday | 10 am - 5 pm |
| Saturday | 10 am - 5 pm |
| Sunday | Closed |
Staff members include John L. Copeland and Suzanne Horton, among others.
Best Review:
Ariel commended Jewelry Wholesale for its excellent selection and friendly atmosphere, stating it has been her go-to jewelry store for years, appreciated for their customer service and quality.
Worst Review:
Nichole criticized her experience for poor workmanship in her engagement ring setting, expressing frustration over the customer service she received and the time wasted in resolving the issues with her ring.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 50
Store Phone Number: 8037781031