Jewels by Joanne, located at 301 Heathcote Road in Scarsdale, NY, is a prominent jeweler in Westchester County known for its impressive range of engagement ring creation services. With over 130 designers available, it offers both classic and trendy styles, catering to diverse tastes and budgets.

Feedback from 18 reviews reveals a mixed sentiment. Many clients praise Joanne and her staff for their attentive service and expertise, particularly regarding engagement rings. Customers frequently commend the unparalleled selection of exquisite jewelry, along with the personalized assistance they receive during their shopping experience. However, several reviews indicate dissatisfaction with the store’s no-return policy and perceived inflexibility regarding exchanges, which has left some customers feeling undervalued.

Overall Sentiment from Online Customer Reviews:
Positive: 61%
Neutral: 22%
Negative: 17%

**Opening Hours:**
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed

**Staff Members Mentioned:**
Joanne

Best Review:
Edward praised Joann's service and selection, highlighting her exceptional attention to detail, making both modest and significant purchases feel special.

Worst Review:
Eugenie expressed disappointment with the quality of jewelry and claimed the owner was unhelpful during a return issue stemming from a debit card fraud incident, suggesting a lack of understanding and support.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.