"Jewelsmiths, located at 1600 Contra Costa Blvd, Ste B in Pleasant Hill, CA, is an inviting jewelry store that specializes in engagement ring creation and related services. Serving Contra Costa County, this family-owned business, led by experienced designer Greg Stopka, holds a reputation for crafting unique and personalized jewelry, with a focus on engagement rings.
Customers appreciate the thoughtful approach taken by Greg and his team, often highlighting how the staff listens carefully to their ideas and provides expert guidance during the design process. The in-house capabilities, including resizing and redesigning existing pieces, are frequently praised. While the majority of feedback reflects high customer satisfaction, some clients have reported issues with pricing discrepancies and repairs that did not meet their expectations.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral experiences, and 10% report various concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 6:30 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed
Best Review: Bernardine, a long-time customer, shared that Jewelsmiths has been her go-to for over 20 years, praising Greg's professionalism and creative talent in transforming old jewelry into new treasures.
Worst Review: Dana expressed disappointment with her engagement ring repair, stating that the work was subpar, and felt her concerns were not adequately handled by the owner.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook."
Positivity Score: 85%
Total Customer Feedback Reviewed: 239
Store Phone Number: 9256852943