Pleasant Hill Coin & Jewelry Exchange, located at 3266 Buskirk Ave Unit 100, Pleasant Hill, CA 94523, offers a variety of services in the engagement ring creation and broader jewelry market. With over 25 years of experience in the East Bay area, the store is known for its family-owned atmosphere and experienced staff. They specialize in offering an impressive collection of fine jewelry, watches, and coins. Customers have highlighted the team's dedication to providing fair evaluations and excellent customer service, with many mentioning staff members such as Mo and Danny for their professionalism and knowledge.

Despite some negative feedback regarding pricing and service experiences, the overall sentiment remains positive. This jeweler has received a considerable amount of attention with 494 reviews, showcasing their ability to cater to diverse customer needs.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review: A customer named Erin praised the establishment for its respectful and helpful staff, specifically mentioning Ivan for his assistance when they needed extra cash. This individual remarked on the overall positive experience and the willingness of the team to assist.

Worst Review: Chad expressed disappointment with a staff member who dismissed the value of rare coins and refused service respectfully. He felt that loyal customers like himself were no longer valued as they used to be.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation**:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff mentioned: Mo, Danny, Ivan.