Diamond City Jewelers, located at 1902 Contra Costa Blvd, Pleasant Hill, CA, offers a welcoming experience for those seeking to create their dream engagement ring. This family-owned store prides itself on delivering high-quality craftsmanship at competitive prices, often likened to near-wholesale rates. Customers appreciate the personalized attention they receive from the staff, who are known for their friendly demeanor and expert guidance throughout the ring design process.

Despite an overall positive reputation, there's a small portion of customers who have noted occasional delays or challenges with service. Approximately 80% of customers feel thoroughly satisfied with their experiences, while 10% remain neutral, and another 10% have faced issues.

Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Mia praised the exceptional service and great selection of unique engagement rings, noting how the staff made her feel valued and understood during her visit.

Worst Review: Tom expressed disappointment with the repair service he received, feeling that the communication about the process could have been improved.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.