Jimmy Smith Jewelers, located at 2306 6th Ave SE, Decatur, AL 35601, is a family-owned business providing exceptional service in engagement ring creation and fine jewelry since 1973. Led by Jimmy Ray Smith, the jeweler is renowned for its expertise in customizing unique and one-of-a-kind engagement rings. With a dedicated team that prides itself on customer satisfaction, they offer a comprehensive range of services including jewelry cleaning, repairs, and a bridal gift registry.
The store operates in Morgan County and is well-regarded for its extensive selection of diamonds and fine jewelry. Customers appreciate the friendly and knowledgeable staff who are always eager to assist from the first point of contact.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from reviews indicates high satisfaction, with approximately 80% positive, 10% neutral, and 10% negative responses. Customers frequently commend the store's customer service and the quality of the jewelry, while some express dissatisfaction with specific experiences.
Best Review:
Laura highlights the knowledgeable and friendly staff at Jimmy Smith Jewelers, stating it's the only jewelry store she will ever use due to their great selection, especially in the bridal department.
Worst Review:
Tom had a mixed experience; while he initially received excellent service during his first visit, he felt neglected during his return visit when staff did not show the same level of interest in assisting him with a purchase.
**Hours of Operation**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff:
- Jimmy Ray Smith
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 341
Store Phone Number: 2563532512