McNeill Jewelers, located at 2800 North Elm Street in Biggs Park Mall, Lumberton, NC, has been a trusted name in jewelry since 1983. This well-established jewelry store is known for its quality craftsmanship and a wide selection of engagement rings, making it a popular choice among the local community in Robeson County. With a total of 58 reviews, it's clear that many customers appreciate the friendly and personalized service they receive.
The dedicated team, including owner John McNeill, is focused on providing a welcoming experience, often going the extra mile to help customers design their perfect engagement rings. Whether you’re looking for a custom piece or classic styles, McNeill Jewelers offers a variety of services, including on-site jewelry repair, ring sizing, and more—all done with the goal of ensuring satisfied customers.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Saturday: 10:00 AM – 9:00 PM
Sunday: 1:00 PM – 6:00 PM
Best Review: Joe felt that McNeill Jewelers offered an exceptional selection and friendly service, claiming it's the best jewelry store in the area.
Worst Review: Wayne reported a negative experience, feeling disappointed with the customer service and the handling of his earring repair.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 58
Store Phone Number: 9107396337