Bob's Jewel Shop, located at 4280 Fayetteville Rd, Lumberton, NC 28358, is a family-owned jewelry store that specializes in creating beautiful engagement rings and provides exceptional customer service. With over 40 years of experience in the jewelry industry, the staff, led by owner Greg, is known for their expertise and personalized service. The store features a large selection of fine jewelry, including unique engagement rings, wedding bands, and an in-house repair service that promises quick turnaround times.

The reviews for Bob's Jewel Shop reflect a strong customer satisfaction level, with a total of 484 reviews analyzed.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Customers frequently highlight the friendly and knowledgeable staff, exceptional craftsmanship, and fair pricing. Many reviews emphasize the personalized experience when selecting engagement rings and the commitment to quality service. However, a few reviews mention experiences with delays or unsatisfactory interactions with the owner.

Best Review:
Ian praised Bob's Jewel Shop for their friendly staff, great prices, and superb in-house repair service, emphasizing the positive atmosphere of the store.

Worst Review:
Keith reported a rude interaction with the owner during a visit, which left him feeling disappointed despite previously being a loyal customer.

Operating Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff:
Greg