Josef's Jewelers, located at 9030 Poplar Pike Suite 107 in Germantown, TN, has established a strong reputation for its expertise in engagement ring creation and customer service. The store has been family-owned and operated since 1959, maintaining a legacy of craftsmanship and design. The current owners, Stan Soltis and Charlene Soltis, along with master jeweler Mark Eckroth, are committed to providing high-quality service and beautiful jewelry.
Josef's Jewelers specializes in various services, including custom engagement ring design, jewelry repair, and appraisals. Customers have noted the friendly and helpful staff, highlighting their excellent customer service and beautiful designs. Reviews showcase a balance of experiences, with 9 reviews contributing to the current sentiment regarding the store.
Overall Sentiment from Online Customer Reviews:
The overall sentiment is positive, with approximately 70% of the feedback being favorable, 20% neutral, and 10% negative.
Best Review:
Jonathan praised the staff's exceptional helpfulness and support during his visit, noting a great experience overall.
Worst Review:
Molls expressed dissatisfaction with the service, describing an issue with a ring that was not repaired to her satisfaction and lack of proper customer assistance.
Opening Hours:
- Tuesday: 11 AM - 5:30 PM
- Wednesday: 11 AM - 5:30 PM
- Thursday: 11 AM - 5:30 PM
- Friday: 11 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
Staff:
- Stan Soltis
- Charlene Soltis
- Mark Eckroth
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 9
Store Phone Number: 9017581700